Interactive Utility Communications delivers advanced contact center solutions to the utility industry. IUC’s Utility Center Service Suite is a robust suite of service applications for real-time handling and processing customer service requests. Their clients rely on IUC to capture the critical information from a caller, accurately identify the correct Client Crew to dispatch, and to follow up with the customer to insure that they had a positive experience. Outage management solutions range from notification/crew dispatch through full service management beginning with notification and ending with ticket close-out.
SIZE
11-50
Nature of Work
Full Time
Part Time
LANGUAGES
English
SALARIES
N / A
CHANNELS
Voice
INDUSTRIES COVERED
Technology
REGIONS SERVED
USA
locations
Eastern Standard Time (EST)
Marietta, Georgia
Remote
Yes