Black Turtle Services is the best of both worlds – outsourced contact center services and multi-channel optimization consulting. Black Turtle Services help you get the most out of your customer communication channels by increasing first call resolution, driving targeted interactions to channels other than the phone seamlessly, and remove obstacles (real or perceived) that have a negative impact on the customer's experience.
SIZE
501-1,000
Nature of Work
Full Time
Part Time
Contractor
LANGUAGES
English
Spanish
Other
Salaries
Range: $10 - $14 / Hour
Customer Service Rep: $12 / Hour
Customer Service Contractor: $11 / Hour
CHANNELS
Voice
Email
Chat
Social Media
INDUSTRIES COVERED
Financial Services
Healthcare /
Insurance
Technology
Media / Telecoms
REGIONS SERVED
USA
Canada
Europe
Asia-Pacific
Locations
Central Standard Time (CST)
Mcallen, Texas
Mountain Standard Time (MST)
La Cruces, New Mexico
Salt Lake City, Utah
Ogden, Utah
Remote
Yes