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Advanced Call Center Technologies, LLC (ACT) is a premier provider of domestic (USA) and near shore outsourced call center services to the financial services, mortgage, telecommunications, cable and retail industries. Advanced Call Center Technologies services include fraud prevention & detection, dispute management, customer service, sales and marketing services, customer retention, back office support and more.

SIZE

  • 5,001-10,000

Nature of Work

  • Full Time

  • Part Time

  • Contractor

LANGUAGES

  • English

  • Spanish

  • Other

SALARIES

  • Range: $7 - $10

  • Customer Service Rep: $7.25

CHANNELS

  • Voice

  • Email

  • Chat

  • Social Media

INDUSTRIES COVERED

  • Retail / E-Commerce

  • Financial Services

  • Technology

  • Media / Telecoms

  • Other

REGIONS SERVED

  • USA

locations

Eastern Standard Time (EST)

  • Berwyn, Pennsylvania

  • Johnson City, Tennessee

  • Montego Bay, Jamaica

Central Standard Time (CST)

  • Junction City, Kansas

  • Harlingen, Texas

  • Guatemala City, Guatemala

Mountain Standard Time (MST)

  • Douglas, Arizona

  • San Luis, Arizona

  • Logan, Utah

Pacific Standard Time (PST)

  • Carmichael, California