Mass Markets executes domestic omni-channel, inbound and outbound contact center services on behalf of some of the most recognizable brands in the world. As an industry leader with deep expertise in managing interactions across the customer lifecycle, Mass Markets connects customer service, inside sales, market research, automated customer contact and back-office business processes into comprehensive, flexible solutions.
SIZE
501-1,000
Nature of Work
Full Time
Part Time
LANGUAGES
English
SALARIES
Range: $11 - $14
Customer Service Rep $13.2 / Hour
CHANNELS
Voice
Email
Chat
Social Media
INDUSTRIES COVERED
Retail / E-Commerce
Financial Services
Technology
Media / Telecoms
Other
REGIONS SERVED
USA
locations
Eastern Standard Time (EST)
Beverly, Maryland
Portsmouth, New Hampshire
Savannah, Georgia
Central Standard Time (CST)
Dakota Dunes, South Dakota
Iowa City, Iowa
Spearfish, South Dakota
West De Moines, Iowa